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Request rules
- • Support deals only with issues related to the DitWork resource
- • It is forbidden to solve more than one problem in support for the same application. To solve another question or another problem, create a new application
- • Applications containing obscene, rude language or insults are not accepted
- • Correctly formulated your question will allow you to quickly and accurately resolve your question
All support tickets that do not meet the rules can be deleted or left unanswered
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The technical support department solves technical issues and helps clients with any questions related to the service performance.
The financial department handles orders, payments and other questions related to billing and finances.
The development department improves, expands and optimizes the platform.
The moderation department reviews requests related to content moderation and compliance with service rules.
Working hours
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We work daily:
Mon–Fri: from 9:00 to 21:00
Sat/Sun: from 10:00 to 15:00
At other times we operate on a flexible schedule
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- We treat every question or issue individually to achieve the most effective result.
