
IT Development, Usability, Testing & Support — hire freelancers for audits, QA and user assistance
Why usability and testing matter
A beautiful website or app can still fail if navigation is confusing or hidden bugs break user flows. Usability testing shows how people really interact with your product, finds friction points, and boosts conversions. Freelancers in this category perform audits, check performance, test scenarios, and provide support so you avoid costly mistakes.
What this category covers
Functional testing, UX/UI audits, usability reviews, load and cross-browser testing, mobile version checks, A/B experiments, analytics setup (GA, GTM, Yandex Metrica), bug fixing and user support. Freelancers also provide documentation, reports and improvement plans.
For clients
Define your need: test checkout flow, analyze conversion, validate mobile responsiveness or run performance tests. Provide a brief with target devices, browsers and critical paths. Review portfolios for experience in usability and measurable results.
For freelancers
State your expertise: UX, UI, functional, automated or load testing. Show your workflow: audit → test → report → recommendations → fixes. Deliverables should include: findings document, screencasts, problem checklist, and an improvement plan. Add case studies with metrics: reduced bounce rate, faster load times, higher conversions.
FAQ
- Why test if the site already works? To uncover hidden issues that cost conversions.
- How long does an audit take? From 2–7 days depending on scope.
- Do you fix issues as well? Yes, many freelancers provide testing and fixes.
- Can you test only the mobile version? Yes, that’s a separate service.
Ready to start
Pick a subcategory, post your task or publish your own offer — and get usability testing and support that make your product smoother, faster and more profitable.