See your online store through a shopper's eyes
An abandoned cart does not always mean the shopper dislikes the product.Sometimes the delivery cost is hidden, the right size is hard to find, or a confusing form error stops the journey. You know your store by heart; a new shopper does not. Give workers a small task: choose a product and reach an agreed checkout step without making a real payment. Instead of guessing, you will have the steps they took, screenshots and reasons they stopped. That evidence can help you improve the store before spending another budget on bringing visitors in.
A ready-to-edit microtask brief
This is an editable draft, not a published task. Add your resource link, adjust the conditions, and choose the reward and number of completions.
- Task title
- Test product selection and the shopping cart
- What should the worker do?
- Open the store using the task link. Record your device and browser. Find a suitable product in the category specified by the customer and explain why you chose it.
- Check the product page for price, specifications, stock, delivery and returns. List any missing information. Add the product to the cart and change the quantity.
- Proceed to checkout. In a test environment, use only the test details supplied by the customer. On the live site, stop before submitting an order. Do not pay for anything or enter bank card details.
- Describe your steps, where you stopped and any difficulties. If there were no errors, say so and show the step you reached. Do not create fake purchases or public reviews.
- How to prove the result
- Attach a cart or stopping-point screenshot with no personal data, links to the pages checked, and your device and browser. For each error, describe the action, expected outcome and actual outcome. An honest report with no errors is also acceptable; you do not need to invent a problem.
Turn the reports into a practical improvement list
Fix purchase blockers first: an item cannot be added, the price changes without explanation, or the form prevents progress. Then group recurring questions about product choice and delivery. Do not treat every opinion as a proven defect. After making changes, give the same journey to a different group and compare how many reach the agreed step and where they stop. Measure actual sales separately using genuine shopper analytics, excluding test visits.
Workers are paid for testing and reporting, not for purchases or favourable opinions. Their feedback can reveal problems, but cannot guarantee more sales or higher search rankings. A small group of paid testers does not replace research with your target audience.
See your online store through a shopper's eyes: tasks and rewards
See what has already been posted and what workers are currently paid. This can help you set clear terms for your own task.
Activity in this area
See how many clients and workers were active and how many results were accepted during the last 30 days.
0customers with open tasks
0accepted results
0workers with accepted work
Not enough data yetaverage payout per accepted result
Calculate the budget for See your online store through a shopper's eyes
Set the reward for one completion and the number of results you need. You can carry these values directly into the creation form.
Set the number of results and reward in advance
For testing, surveys, feedback, and data work, you can define how many results you need and how much you will pay for each accepted report.
Choose a ready example
Open a suitable option and add your link, instructions, number of completions, and reward.
Test a website scenario
Navigation, form, registration, mobile version or customer journey.
Collect customer feedback
First impression, offer clarity, trust and reasons for abandoning the action.
Test a mobile application
Installation, launch, main scenario, errors and a screenshot report.
Run a survey
Short questionnaire, hypothesis validation, option selection or audience opinion.
Verify data
Links, spreadsheet rows, listings, public information and discrepancy checks.
Create a custom microtask
Any small task with clear steps and a result that can be reviewed.
Useful evidence for improving your store
Find out what gets in the way of a purchase. Use DitWork microtasks to test product search, product pages, the shopping cart and checkout with users.
Bring your offer and content to a new audience
Delegate a clear piece of promotion: publish an agreed business listing, introduce a Telegram channel or prepare a TikTok video. Pay for the defined work and measure enquiries and voluntary subscriptions separately.
Introduce your business to people who may need it Help new people discover your business. Delegate business listings and agreed promotional posts through DitWork, with a practical brief and clear proof of publication. Give new readers a reason to follow your Telegram channel Introduce your Telegram channel to a relevant audience. Delegate announcements and approved placements through DitWork, then measure voluntary subscriptions and retention. Attract new TikTok followers with content worth returning for Create reasons to follow your TikTok account. Delegate short video scripts, subtitles and original clips through DitWork, with a clear content brief and approval process.
Put your offer into words people can understand
Before promoting a product or service, give it a clear introduction. Commission an original product description or a small set of ad copy variants, then use the approved text in your own store and campaigns.
Help a shopper understand your product before they ask Commission an original product description from your confirmed specifications. Give shoppers a clear answer with a practical, editable DitWork writing task. Explain your offer so the right customer recognises its value Commission ad text variants for one real business offer. Agree the audience, format and facts, then receive copy you can review before launching a campaign.
Use real experience to explain your product better
A detailed review helps you understand customer questions, while a thoughtful response shows how your business handles them. Commission a genuine experience report or a reply to a specific customer review with clear acceptance conditions.
Order product reviews from people with genuine experience Commission detailed reviews of actual product or service use. An editable task example helps you collect experiences, questions and suggestions from real users. Order review responses that show customers you are listening Commission a company response to a specific customer review. Supply confirmed facts and an approved next step, then receive a draft to check before publication.
Related checks for improving your resource
Choose a nearby problem to investigate next. Each guide includes an editable brief, reporting requirements and ideas for turning observations into changes.
Make your product page answer a shopper's questions Learn what shoppers understand and what information is missing on a product page. Collect private user feedback through DitWork microtasks, without buying reviews. Help visitors find what they came for Find out whether visitors can locate a product, service or useful information. Test your website menu, search and filters with an editable DitWork microtask brief. Find out whether your website is easy to use on a phone Find awkward buttons, obscured forms and mobile menu problems. Use DitWork microtasks to check your mobile website with people on their phones. Find out what stops visitors enquiring on your landing page See your landing page through a new visitor's eyes. Collect feedback on the opening screen, trust and the enquiry journey with DitWork microtasks.
Which parts of an online store should you test first?
Do not ask someone to check the entire store in one go. A short, consistent journey produces clearer reports than a long list of unrelated actions.
Two more useful tasks for your store
Once the main journey is checked, investigate one specific question that may affect a shopper's confidence.
See how website testing tasks are written
The tasks below come from the wider website testing category, not just ecommerce. Use the brief above to check your own store.
No matching tasks yet
Change the selected action, category, or search query. New tasks appear automatically.
Other task types
If this option is not right for you, choose another category or return to the full task list.
Order microtask completion onlineCreate DitWork microtasks: define the action, reward, number of results, instructions and review worker reports.Microtasks for businessUse DitWork microtasks to check a website, app, form, business listing, text, survey or custom scenario with payment for accepted results.Launch your project with microtasksShow a new website, app, or service to its first users before the big launch. Collect genuine impressions, test essential actions, and fix what gets in the way of discovering the project.Promote your project with microtasksHelp people discover your website, app, community, or product. Create clear tasks, receive meaningful actions and honest feedback, and pay only for accepted results.Revive your project with microtasksGive a website, app, community, or service a second life. Discover what feels outdated, why people leave, and which changes can make the project interesting again.Microtasks with payment per accepted resultCreate microtasks with payment per accepted result: exact action quantity, fixed price, worker report and controlled budget.
Website testingTest forms, pages, navigation, and user journeys on real devices.App testingCheck installation, screens, user journeys, and interface clarity.Bots, games, and scenariosTesting bots, game actions, and short step-by-step flows.Registrations and formsRegistration, profile completion, form testing, and actions after signup.Content feedbackReview the clarity of an article, page, description, script, or instruction.Surveys and researchShort surveys, interviews, hypothesis checks, and structured responses.
Questions about ecommerce user testing
Do workers need to buy a product?
No. A usability check can usually stop at an agreed step before order submission and payment. If you need to test completion, provide a test environment and test data. Do not ask workers to pay with their own money.
How is this different from professional QA?
Workers can reveal an ordinary visitor's difficulties in a defined journey. They do not replace security, load testing or integration specialists. Reproduce reported technical defects and pass them to your developer.
How should I choose the reward and number of tests?
Start with a small batch and one journey. Estimate the time needed for the actions and a detailed report, then set the reward and number of completions in the form. Use separate tasks with explicit requirements if different devices matter.
